If you’re trying to chat with friends in Roblox on your Mac with an M1 chip and keep hitting error 431, you’re not alone. This glitch usually means the game can’t verify your age or access your mic properly even if everything seems set up right. It’s frustrating when you’re mid-game and suddenly can’t talk, especially since voice chat is one of the best ways to coordinate or just hang out.

Why does error 431 happen on Mac M1?

The 431 error often pops up because Roblox can’t confirm you’re 13+ (required for voice chat) or because macOS privacy settings are blocking mic access. On M1 Macs, Apple’s tighter security layers sometimes interfere with how apps like Roblox request permissions. You might’ve already enabled the mic in System Settings, but Roblox still doesn’t “see” it.

Check your age verification first

Before touching any settings, make sure your Roblox account shows you’re 13 or older. Go to Account Settings > Account Info. If your birth date is wrong or unverified, fix that first. No amount of troubleshooting will work if Roblox thinks you’re under 13.

Give Roblox mic permission in macOS

Open System Settings > Privacy & Security > Microphone. Look for Roblox in the list. If it’s not there, launch Roblox, join a voice-enabled game, and try speaking macOS should prompt you to allow access. If it’s there but turned off, toggle it on. Restart Roblox after this.

Restart from scratch (the right way)

Closing and reopening Roblox isn’t always enough. Quit the app fully: right-click its dock icon and choose “Quit.” Then relaunch it. If you skipped this step before, that could be why the error stuck around more details on persistent errors are covered here.

Check for parental control conflicts

If you’re using Screen Time, Family Sharing, or third-party parental apps, they might be overriding your mic permissions. Even if you’re over 13, restrictions set by a parent or guardian can block voice features. You can see common setups that cause this in this guide.

Update or reinstall Roblox

Older versions of Roblox don’t always play nice with newer macOS updates. Go to the App Store or roblox.com to check for updates. If that doesn’t help, delete the app (drag to Trash), restart your Mac, then reinstall fresh from the official site. Don’t restore from a backup start clean.

What if nothing works?

Sometimes the issue isn’t your setup it’s a bug on Roblox’s end. Check their developer forum to see if others are reporting the same problem. If so, you’ll need to wait for a patch. In the meantime, try using Discord or another voice app alongside Roblox.

Quick checklist before you give up

  • Age verified? Double-check your birth date in account settings.
  • Mic allowed? Confirm Roblox has microphone access in System Settings.
  • App fully quit? Not just closed actually quit and restarted.
  • No parental locks? Screen Time or family controls might be interfering.
  • Latest version? Update or reinstall Roblox if needed.

If you’re still stuck after all this, the problem might be deeper like a macOS system conflict or hardware detection issue. Windows users often run into similar mic problems, and some fixes overlap you might find useful context in this article, even if you’re on Mac.